Squeaky Plush Donkey Interactive Dog Toy

We provide clear shipping information so you can understand how your order is processed, shipped, and delivered.

• Order Handling / Processing: 1–3 business days (Monday – Friday).
• Order Cut-Off Time: 3:00 PM (GMT-08:00) Pacific Time (Los Angeles), Monday – Friday. Orders placed after 3:00 PM PT, or on weekends and holidays, begin processing on the next business day.
• Transit / Shipping Time: 3–5 business days (Monday – Friday).
• Total Estimated Delivery: 4–8 business days across the United States.
• Shipping Rates: Standard Shipping is $4.95 for orders under $49.99. Free Standard Shipping is available on eligible orders of $49.99 or more.
• Service Area: We ship exclusively to valid physical addresses within the United States.
• Order Tracking: Tracking information is sent via email once your package is dispatched.

Delivery timeframes are estimates and may vary depending on destination, carrier operations, weather conditions, or holidays.

Need more information?

Read our Shipping Policy

We want you to shop with confidence at Bruno’s Dog & Cat Boutique. Our return and refund process is designed to keep things clear and straightforward.

• 30-Day Returns: Eligible items may be returned within 30 calendar days from the date of delivery.
• Item Condition: Returned items must be unused, unwashed, and in their original packaging with all tags intact.
• Return Shipping: Free / Covered by Bruno’s Dog & Cat Boutique. We provide a prepaid return shipping label upon authorization.
• Restocking Fee: $0.00 (No restocking or handling fees on approved returns).
• Refund Processing: Approved refunds are issued to the original payment method within 5–7 business days after the return is received and inspected.
• Damaged or Incorrect Items: If you receive a damaged, defective, or incorrect product, please contact us immediately with photos so we can arrange a prompt replacement or full refund.

Please note: Contact our support team before sending any item back to receive official return authorization and instructions.

Need more information?

Read our Return & Refund Policy