PAYMENT POLICY

At Bruno's Dog & Cat Boutique, we strive to provide a secure and convenient payment experience for every customer. This Payment Policy explains the payment methods we accept and how payments are processed when you place an order through our website.

1. Accepted Payment Methods

We accept major payment methods available at checkout, including credit cards, debit cards, and other secure payment options supported by our store. Available payment methods may change from time to time and will always be displayed during the checkout process.

2. Secure Payment Processing

Your security is our top priority. Our website uses SSL (Secure Socket Layer) encryption technology to help protect your personal and payment information during checkout. We do not store or have direct access to your complete payment card details.

3. Payment Authorization & Billing

All orders are subject to payment authorization and verification before they are approved for processing. Please ensure that your billing information is accurate and matches the details provided by your payment provider to help avoid processing delays or order cancellations.

4. Currency

All prices displayed on our website are listed in USD (United States Dollar) unless otherwise stated. All transactions are processed in USD.

5. Order Confirmation

After your payment has been successfully completed, you'll receive an order confirmation email containing your purchase details.

If you do not receive a confirmation email, please check your spam or junk folder before contacting our customer support team.

6. Pricing & Taxes

Any applicable taxes and shipping charges will be calculated and clearly displayed during checkout before you complete your purchase.

7. Failed or Declined Payments

If your payment is declined, please verify your payment information or contact your bank or payment provider for assistance. You may also try another accepted payment method.

8. Refunds

Approved refunds will be issued to the original payment method used for the purchase. Please refer to our Refund & Return Policy for complete information regarding refunds and return eligibility.

9. Fraud Prevention

To protect our customers and our business, we reserve the right to review and verify orders that appear unusual or potentially fraudulent. Additional verification may be requested before an order is approved.

10. Contact Us

If you have any questions regarding payments or billing, please contact our customer support team.

Bruno's Dog & Cat Boutique

2012 Lincoln Blvd
Venice, CA 90291
United States

Phone: +1 (424) 268-4031
Email: support@brunosdogcatboutique.com

Business Hours:
Monday – Saturday: 9:00 AM – 8:30 PM
Sunday: 9:00 AM – 7:00 PM