Payment Policy

Last Updated: August 26, 2026

At Bruno’s Dog & Cat Boutique, we are committed to providing a secure, transparent, and seamless checkout experience. All financial transactions are processed strictly in United States Dollars (USD) through certified, encrypted third-party payment gateways.

Payment Summary

  • Accepted Payment Methods: Major credit and debit cards (Visa, Mastercard, American Express, Discover, JCB, Diners Club, Maestro)
  • Transaction Currency: United States Dollar (USD / $)
  • Payment Security: 256-bit SSL encryption & PCI-DSS compliant checkout powered by Shopify
  • Hidden Fees / Surcharges: $0.00 (No extra card processing or payment administrative fees)
  • Payment Timing: Charged immediately upon order submission and authorization

1. Accepted Payment Methods

We accept major credit and debit cards through our secure checkout system, including:

  • Visa
  • Mastercard
  • American Express
  • Discover
  • Diners Club
  • JCB
  • Maestro

All available payment methods are clearly displayed on our website footer and during the final checkout step before you complete your purchase.

2. Currency and Pricing

All product prices, shipping fees, and taxes listed on our online store are displayed and charged exclusively in United States Dollars (USD).

If your card was issued by an institution outside the United States, your financial provider may apply currency conversion rates or cross-border fees in accordance with their terms.

3. Payment Security & Data Protection

We take your financial security very seriously:

  • All transactions are transmitted over secure, encrypted connections (SSL/TLS 256-bit encryption).
  • Our store is hosted on Shopify, which meets strict Level 1 PCI-DSS compliance standards.
  • Bruno’s Dog & Cat Boutique does not collect, access, or store your complete payment card numbers or CVV codes on our servers.

4. Order Confirmation & Billing Verification

Once your payment has been successfully authorized and confirmed by your payment provider, an automated order confirmation email containing your itemized receipt and order details will be sent immediately to the email address provided during checkout.

Please ensure that your billing address matches the address on file with your card issuer to prevent verification delays.

5. Failed or Declined Transactions

If your payment cannot be completed, please verify the following:

  • The card number, expiration date, and security code (CVV) were entered correctly.
  • The billing address matches the details on file with your financial institution.
  • Sufficient funds or credit limits are available to cover the transaction amount.

If difficulties persist, we recommend contacting your card issuer or attempting checkout with another supported card.

6. Fraud Prevention & Order Verification

To protect our customers and business from fraudulent activity, we may review transactions for verification. If an order cannot be validated or appears unauthorized, we reserve the right to cancel the order and issue a prompt refund to the original payment method.

7. Customer Support & Contact Information

If you have any questions regarding our payment process, billing, or transaction security, please contact our support team:

Business Hours:

  • Monday – Saturday: 9:00 AM – 8:30 PM
  • Sunday: 9:00 AM – 7:00 PM