PRIVACY POLICY
Welcome to Bruno's Dog & Cat Boutique. We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, create an account, contact us, or purchase our products.
By accessing or using our website, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
Personal Information
- Full Name
- Email Address
- Phone Number
- Billing Address
- Shipping Address
- Payment Information (processed securely by trusted payment providers)
- Order History
Automatically Collected Information
- IP Address
- Browser Type
- Device Information
- Operating System
- Pages Visited
- Time Spent on Our Website
- Referral Source
- Shopping Activity
2. How We Use Your Information
- Process and fulfill your orders
- Provide customer support
- Send order confirmations and shipping updates
- Improve our website and shopping experience
- Prevent fraud and unauthorized transactions
- Comply with legal obligations
- Analyze website performance
- Personalize your shopping experience
- Send promotional communications where permitted by law
- 3. Cookies & Tracking Technologies
We use cookies and similar technologies to improve website functionality, remember your preferences, analyze website traffic, measure marketing performance, and provide a better shopping experience.
You may manage or disable cookies through your browser settings. Please note that disabling cookies may affect certain website features.
4. Analytics & Advertising
We may use trusted third-party services including:
- Google Analytics 4 (GA4)
- Google Ads
- Google Merchant Center
- Shopify Analytics
These services help us understand website traffic, improve advertising performance, and enhance the overall customer experience.
5. Sharing Your Information
We do not sell your personal information.
Your information may be shared with trusted service providers only when necessary for:
- Payment Processing
- Shipping & Delivery
- Fraud Prevention
- Website Hosting
- Marketing & Analytics
- Legal Compliance
- 6. Data Security
We use appropriate administrative, technical, and physical safeguards to protect your personal information against unauthorized access, disclosure, alteration, or destruction.
7. Your Privacy Rights
Depending on your location, you may have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your personal data
- Request a copy of your personal information
- Opt out of certain marketing communications
- Exercise additional privacy rights where applicable
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external websites.
9. Children's Privacy
Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page along with an updated Effective Date.
11. Contact Us
If you have any questions regarding this Privacy Policy or how your information is handled, please contact us.
Bruno's Dog & Cat Boutique
2012 Lincoln Blvd
Venice, CA 90291
United States
Phone: +1 (424) 268-4031
Email: support@brunosdogcatboutique.com
Business Hours
Monday – Saturday: 9:00 AM – 8:30 PM
Sunday: 9:00 AM – 7:00 PM